Data security

Betjali Privacy Policy — your information is safe with us

Here we transparently explain how your personal data is collected, used, and protected at Betjali. Read our privacy policy to see exactly how secure your information is.

Last Updated: January 1, 2026
256-bit SSL encryption
Your Data Is Never Sold
Secure Payment Gateway
GDPR Compliant

How We Protect Your Privacy

Strong encryption

All data on Betjali is protected with 256-bit SSL/TLS encryption. Your password and payment information are never stored in plain text.

Never Sold to Third Parties

Your personal information is never sold. Only limited data is shared with partners where necessary to improve our services.

Your control

You can view, correct, or request deletion of your information at any time. You have full control over your data.

Secure Data Storage

All user data is stored on secure servers and undergoes regular security audits. Firewalls are in place to prevent unauthorized access.

Marketing Opt-Out

Don't want promotional emails or SMS? You can opt out at any time, hassle-free. We never send marketing messages to users who have opted out.

Transparent Policy

Betjali's privacy policy is written in plain language so you can easily understand it. No hidden terms.

Your privacy is our priority. This Privacy Policy applies to Betjali (betjali.click) and its associated services. By using Betjali, you are considered to have accepted this policy.

1 Introduction and scope

Betjali is a trusted online Sports Betting platform built for Bangladeshi users. We believe privacy is a fundamental right, and protecting your information is our responsibility.

This Privacy Policy ("Policy") explains what information Betjali collects, how it is used, who it may be shared with, and what rights you have over your data.

This policy applies to the following services:

  • Betjali website (betjali.click)
  • Betjali Mobile App (Android & iOS)
  • All Betjali affiliated services & APIs
  • Customer Support Channels

Please read this privacy policy carefully before using Betjali. If you have any questions, feel free to reach out to our support team.

2 What Information We Collect

Betjali collects various types of information to deliver the best betting experience. Details are outlined below:

2.1 Information Provided at Registration

Data type Purpose Required?
Full NameAccount identity verificationYes
Mobile NumberOTP Verification & CommunicationsYes
Date of birthAge Verification (18+)Yes
Email addressAccount Security & NotificationsOptional
Payment informationDeposit & Withdrawal ProcessYes

2.2 Automatically Collected Information

The following information is collected automatically when you use Betjali:

  • IP Address & Device Information
  • Browser type and version
  • Operating System
  • Session duration and page visit history
  • Betting History & Transaction Records
  • Login Time & Location (Geo-location)

2.3 Information for KYC Verification

The following documents may be required for identity verification (KYC) when processing withdrawals or transactions above a certain limit:

  • National ID Card (NID)
  • Passport or Birth Registration Certificate
  • Bank Statement or Mobile Banking Screenshot
  • Selfie Photo (with ID)

KYC documents are used solely for identity verification and are stored on secure servers. Any documents that are no longer needed after verification is complete will be deleted.

3 How your information is used

Betjali uses your information only for specific purposes and never unnecessarily. The main reasons we process your data in line with this Privacy Policy are:

  • Account management: For login, password reset, and account security verification
  • Payment Processing: To process deposits and withdrawals successfully
  • Fraud Prevention: To detect and block suspicious activity
  • Legal compliance: To meet applicable legal and regulatory requirements
  • Service Improvement: To analyze user experience and improve the platform
  • Customer support: To resolve your issues quickly
  • Promotional Communications: To inform you about offers and bonuses, with your consent
  • Responsible betting: To help identify unusual betting patterns

We never use your information to send spam, display irrelevant ads, or sell to third parties.

4 Who your information is shared with

Betjali respects your privacy. Your information may be shared only in the specific circumstances and with the specific parties listed below:

4.1 Service Partners

Limited data is shared with trusted partners for payment processing (Mobile Pay, Nagad, Rocket, Upay) and technical infrastructure management. These partners are also bound by strict privacy policies.

4.2 Legal Obligations

Information may be disclosed in response to a court order, government directive, or lawful request from a law enforcement authority. In such cases, we always aim to share only the minimum information required.

4.3 Anti-Money Laundering (AML)

Certain transaction data may be shared with regulatory authorities to comply with anti-money laundering and counter-terrorism financing requirements.

Betjali never sells your personal data to advertisers, data brokers, or marketing companies.

5 Cookie Policy

Betjali uses cookies on its website to enhance your browsing experience and help us analyze our services.

5.1 Cookie Types

Cookie type Purpose Validity
Essential CookiesLogin Sessions & SecurityDeleted when the session ends
Functional cookiesRemembering language preferences and settings1 Year
Analytics cookiesWebsite Traffic Analysis2 years
Marketing CookiesShowing relevant promotions30 Days

5.2 Cookie Controls

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

6 Data Security Measures

Betjali uses industry-leading technology to keep your data secure. The following measures are in place to uphold our Privacy Policy:

  • 256-bit SSL/TLS Encryption — applied to all data transmissions
  • Passwords are stored using bcrypt hashing — they are never readable in plain text
  • Two-Factor Authentication (2FA) — an extra layer of account security
  • Regular Security Audits — conducted by external specialists
  • Real-Time Fraud Detection System — unusual activity is blocked immediately
  • Data Backup — Secure, encrypted off-site storage
  • Access Control — only authorized personnel can view data

In the event of a data security breach, we will notify affected users within 72 hours and take all necessary steps to address the situation.

7 Your Rights

Under Betjali's Privacy Policy, you have the following rights regarding your information:

Right to Access

You can request to know what information Betjali holds about you at any time. We will provide the information within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. Many details can be updated directly from your account settings.

Right to Erasure

After closing your account, you may request that your personal data be deleted. Certain information may be retained for a specified period due to legal obligations.

Data Portability

You can request a download of your data in a standard format (CSV/JSON).

Right to object to processing

You may object to marketing communications or specific types of data processing, and we will honor your request.

To exercise these rights support@betjali.clickor reach us via Live Chat.

8 Children's privacy

Betjali is strictly for users aged 18 and above. In line with our privacy policy, we do not knowingly collect or process personal data from minors.

If a minor has accidentally created an account, it will be closed and all associated data deleted as soon as this comes to our attention.

If you believe your child is using Betjali, please contact us right away.

9 Third-Party Links & Services

Betjali's platform may integrate with third-party payment gateways or analytics tools. These third parties operate under their own privacy policies, and Betjali is not responsible for those policies.

We only work with trusted and reputable partners who meet our data protection standards. However, it is your responsibility to review the privacy policies of any third-party services before using them.

10 Privacy Policy updates

Betjali reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you in the following ways:

  • On-site Notifications
  • SMS to your registered mobile number
  • Email notifications (if an email address is provided)
  • App Notifications

Updated policies take effect 30 days after publication. Continued use of Betjali after any changes means you have accepted the revised policy.

The effective date of our latest Privacy Policy is always displayed at the top of this page. We recommend checking it periodically.

11 Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact our Data Protection team:

  • Email: support@betjali.click
  • Live Chat: Click the chat button at the bottom right of the website
  • Support Hours: 24 hours a day, 7 days a week
  • Response Time: Usually within 24–48 hours

For data-related requests (viewing, deleting, etc.), send us an email with "Data Request" in the subject line. We will respond within 30 days.

Join Betjali — a safe and trusted betting experience

Your data is fully protected. Register now and start betting on Betjali's transparent, secure platform.

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